Integrity
Clear communication and no unnecessary upsells — you approve the plan before we start.
About us
Family-run device repair in Dallas — honest diagnostics, quality parts, and a price you agree to first.
A family shop built on trust
For more than six years, Family Wireless has helped neighbors keep their devices working — with fair prices and skilled hands.
Honest repairs, clear pricing, and real craft
4.9★
on Google · 784 reviews
What began as a small counter repair desk has grown into a full service lab with microsoldering capability, parts inventory for major brands, and a retail selection of certified pre-owned devices.
We believe repairs should be transparent. That means free diagnostics and a clear price before any work starts. When a fix is not possible, we say so — and help you explore replacement options.
Brands We Repair
Brands we repair
- Apple
- Samsung
- OnePlus
- Lenovo
- HP
- Dell
- Asus
- Acer
- Microsoft
What guides our work
Three principles shape every diagnostic, quote, and repair that leaves our bench.
Craftsmanship
Trained technicians who treat every device carefully, from screen swaps to board work.
Community
Local service that keeps phones in use longer and devices out of landfills.
Devices Repaired
15000+
Customer Satisfaction
98%
Years Experience
6+
Avg. Screen Fix
45min
Meet the people behind the Bench
Skilled technicians and friendly front-desk support — the team that makes same-day repairs possible.
Syed Jibran
Founder
Founder of Family Wireless Cell Phone Repair in Dallas.
Usman
Sales
Sales at the Dallas shop.
Why families choose our shop
Quality parts, honest diagnostics, and a price you agree to before we start.
Honest Diagnostics
Free checks and transparent quotes before we touch your device.
Quality Parts
OEM-grade assemblies and batteries rated for real-world use.
Fast Turnaround
Most screen and battery jobs completed while you wait.
Walk-ins Welcome
No appointment needed — stop by during store hours for a free diagnostic.
Questions about our shop
Appointments, brands we service, and how long we’ve been in Dallas.
Questions after your repair?
We confirm your price and what the repair includes before any work starts. If something doesn’t seem right afterwards, call or stop by the shop and a technician will take a look.
Walk-ins are welcome. Booking ahead reserves a technician and shortens wait times during busy hours.
Apple, Samsung, Google, Motorola, OnePlus, and most major tablets and wearables. Ask us if you do not see your model listed.
Third-party repairs can affect any remaining manufacturer coverage. We explain the trade-offs upfront so you can decide before any work starts.
We have served the Dallas community for more than six years — growing from a counter desk into a full repair shop with quality parts and a price confirmed before any work starts.
Need a repair?
Let's fix it today!
Walk in or book online — our technicians are ready to diagnose and fix your device with clear pricing and quality parts.